Citizen Guide to the Hollis Police Department's Commendation and Complaint Procedures

The Hollis Police Department adheres to a series of formalized, well defined policies and procedures that have been implemented to ensure the highest level of service to the members of our community. These policies and procedures provide certain guidelines that must be followed by our personnel when members of the community seek to commend, or lodge a complaint against, an employee. The intent of this guide is to provide you with a brief description of what to expect should you wish to initiate the commendation or complaint process.

Informal, general feedback about the department can be communicated in person, by telephone, mail, or email.