Emergency Alert System Transition

Dear Residents of the Town of Hollis,

Over the past several years, the Town of Hollis has relied on the Code Red emergency alert system to keep our community informed in the event of significant emergencies. After careful consideration and evaluation, we are pleased to announce that beginning on January 1, 2024, the Town of Hollis, in collaboration with The State of New Hampshire, will transition to a new and improved emergency alert service provided by Genasys ( https://genasys.com/ ).

The Genasys Emergency Alert System offers several advantages, including a user-friendly interface, faster deployment, enhanced features, exceptional versatility, and the ability to pinpoint emergency alerts to specific roads or areas of town, ensuring that residents receive relevant information tailored to their location.

**IMPORTANT INFORMATION REGARDING THE TRANSITION**

**Registration** To continue receiving Hollis Emergency Alerts after January 1, 2024, all residents will need to sign up through the Genasys registration portal at https://hollisnhalerts.genasys.com/portal/en This is an "opt-in" registration, and even if you were previously registered with Code Red, you must register again to receive Hollis Alerts.

**Alert Preferences** During the registration process, you will have the option to choose how you would like to receive Hollis NH Alerts, whether through phone calls, emails, or text messages (or all three).

** Caller ID ** If you register to receive emergency alerts via text messages or by phone, the caller ID phone number will be 603-465-2234.  Please add this number in your cell phone contacts as “Hollis Emergency Alerts”.

**Assistance** If you require assistance with the registration process, please call Hollis Communications Center at 603-465-2303 and leave a message for Director Navaroli or email HollisEOC@HollisNH.org and we will contact you to complete the registration or to schedule a time to assist you with registration. Additionally, our Emergency Management team will be offering in-person assistance at the Hollis Communications Center (Hollis Police Department) located at 9 Silver Lake Road on the following dates:

Wednesday, December 27th from 1:00 PM to 6:00 PM
Saturday, December 30th from 9:00 AM to Noon

We appreciate your cooperation and understanding during this transition. The safety and well-being of our community are of the utmost importance, the Genasys Emergency Alert System will enhance our ability to keep you informed in times of need.

Thank you for your attention to this matter.

Sincerely,

Deane

Mr. Deane W. Navaroli
Director, Emergency Management
Town of Hollis, New Hampshire
HollisEOC@HollisNH.org